Guide
Rightmove and Zoopla photo sizes, and why crops go wrong
Why portrait photographs look wrong in a gallery, and how to prepare a set that crops cleanly on every portal.
5 minute read. Updated 2 September 2026.
Portals show a fixed frame, your photograph does not fit it
A portal gallery is a fixed shape. Your camera roll is not. A portrait photograph dropped into a wide gallery frame gets padded or cropped, and a badly cropped hero image is the fastest way to make a good property look amateur.
The fix is to decide the crop deliberately, once, for each photograph, rather than letting the portal decide it for you.
What to prepare
Prepare each photograph in the shapes you actually publish in.
- Portal ready wide frame for the gallery and the hero image.
- Original shape, kept for records and for your own website.
- Square, for social posts and paid ads.
Resolution and file size
Upload the largest clean version you have. Portals compress, so a small file compressed again looks soft on a laptop screen. If a photograph is genuinely low resolution, enlarge it properly before export rather than letting the portal stretch it.
Check the set, not the photograph
Review a listing as a gallery, in order, at phone size. That is how a buyer sees it. Pixetra shows a portal accurate preview so you can catch a bad crop or an odd ordering before the listing goes live rather than after.
Questions
Common questions
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